It was a Saturday afternoon when we got a call from a client who stays in Tokai who wanted to know if we were available to come and install an additional DSTV decoder for his living room and to also help fix the signal issues which the client had been facing with their DSTV.

As we are a 24 hour DSTV installation company in Cape Town, we had a team of DSTV accredited technicians who were in Tokai fixing a DSTV Signal Issue which was the result of bad workmanship by previous installers.

Cape Direct Connect has a process which we follow, this process allows us to eliminate human error when installing DSTV. We did our analysis to see what was causing the DSTV Signal Issues they were having and also how best we can position the satellite dish so that the client  will not have DSTV signal issues in the future.

As the house was surrounded by tall trees and plant growth is a known cause loss of signal error E48-32 on DSTV. Our best solution was to find an angle which would get the best signal and which also won’t be affected by the growth of the trees causing signal related issues in the future.