We are a 24 hour company, which means you can rely on Cape Direct Connect to come and assist you with your DStv needs at any given hour of the day. Cape Direct Connect caters for both residential and commercial DStv installation and repairs in Green Point.

For users who do not have a decoder and Satellite Dish, we have different packages to suit your DSTV installation needs. Below we have listed some of the different DSTV Installation packages that we offer.

Below are some of the DStv XtraView Installation packages that we offer for clients who do not have a compatible Dstv Decoder and or LNB

We are a 24 hour company, which means you can rely on Cape Direct Connect to come and assist you with your DStv needs at any given hour of the day. Cape Direct Connect caters for both residential and commercial DStv installation and repairs in Heathfield.

For users who do not have a decoder and Satellite Dish, we have different packages to suit your DSTV installation needs. Below we have listed some of the different DSTV Installation packages that we offer.

Below are some of the DStv XtraView Installation packages that we offer for clients who do not have a compatible Dstv Decoder and or LNB

We cater for all your DSTV Installation needs In Philippi Cape Town, from Single Point DSTV Installation, DSTV Triple View Installation, Communal Dish Installation, Multi Dwelling Units DSTV Installation. DSTV Over Fibre Installation And DSTV Signal Repairs in and around Philippi Cape Town

Users who do not have a decoder, we have different packages to suit your DSTV installation needs. Below we have listed the different DSTV Installation packages that we offer

If on the other hand you need Cape Direct Connect to provide a compatible decoder with the installation In Philippi Cape Town, then below we have packages you can choose from.

How To Fix

Remove the smartcard and clean it with a soft dry cloth and reinsert it again. If this does not help take your decoder including the smartcard to your nearest Multichoice walk-in centre for resetting or exchange of smartcard.

How To Fix

Remove the smartcard and clean it with a soft dry cloth and reinsert it again. If this does not help take your decoder to your nearest Multichoice walk-in centre for resetting or exchange of smartcard. If it turns out that it is a faulty your decoder  and yours is out of warranty and not insured, you can contact Cape Direct Connect on 082 233 1115 for a quick headache free experience. 

How To Fix

Remove the smartcard and clean it with a soft dry cloth and reinsert it again. If this does not help take your decoder to your nearest Multichoice walk-in centre for resetting or exchange of smartcard.

How To Fix

Pay your account, and if it is paid phone Multichoice at 021 508 2222 to clear the error, or you can clear the error yourself by dialling *120*68584# and following the prompts on your phone, yo can also chat to DSTV on WhatsApp on 060 060 3788 or you can request the signal on DSTV Self Service Portal at https://www.dstv.co.za/self-service/

How To Fix

Phone Multichoice at 021 508 2222 to link the smartcard to the decoder

How To Fix

If this error persists phone Multichoice at 021 508 2222 to reset. or you can clear the error yourself by dialling *120*68584# and following the prompts on your phone, yo can also chat to DSTV on WhatsApp on 060 060 3788 or you can request the signal on DSTV Self Service Portal at https://www.dstv.co.za/self-service/

How To Fix

If this error persists phone Multichoice at 021 508 2222 to reset. or you can clear the error yourself by dialling *120*68584# and following the prompts on your phone, yo can also chat to DSTV on WhatsApp on 060 060 3788 or you can request the signal on DSTV Self Service Portal at https://www.dstv.co.za/self-service/

How To Fix

If this error persists phone Multichoice at 021 508 2222 to reset. or you can clear the error yourself by dialling *120*68584# and following the prompts on your phone, yo can also chat to DSTV on WhatsApp on 060 060 3788 or you can request the signal on DSTV Self Service Portal at https://www.dstv.co.za/self-service/

How To Fix

If this error persists phone Multichoice at 021 508 2222 to reset. or you can clear the error yourself by dialling *120*68584# and following the prompts on your phone, yo can also chat to DSTV on WhatsApp on 060 060 3788 or you can request the signal on DSTV Self Service Portal at https://www.dstv.co.za/self-service/

How To Fix

Remove the smartcard and clean it with a soft dry cloth and reinsert it again. If this does not help take your decoder including the smartcard to your nearest Multichoice walk-in centre for resetting or exchange of smartcard.

How To Fix

Re-enter the channel number, check for the channel number in the DStv TV guide. Select the channel from the All channels list.

How To Fix

Most likely your LNB is not fully compatible with the type of decoder you have. You might have a single LNB and a PVR decoder. You need to upgrade your LNB, Call Cape Direct Connect on 082 233 1115 for a hassle free experience to install a compatible LNB and fix the problem 

How To Fix

Phone Multichoice at 021 508 2222 to reset your pin,  or you can clear the error yourself by dialling *120*68584# and following the prompts on your phone, yo can also chat to DSTV on WhatsApp on 060 060 3788 or you can request the signal on DSTV Self Service Portal at https://www.dstv.co.za/self-service/

How To Fix

The channel you want to view is not available in your country. Go to dstv.com and see the channels available in your country.

How To Fix

Check the PG block restriction levels, check if the TV guide data is available or check if the PIN is blocked. If this error persists phone Multichoice at 021 508 2222 to reset. or you can clear the error yourself by dialling *120*68584# and following the prompts on your phone, yo can also chat to DSTV on WhatsApp on 060 060 3788 or you can request the signal on DSTV Self Service Portal at https://www.dstv.co.za/self-service/

How To Fix

The service network is locked due to incompatible conditional access and therefore cannot be viewed. Phone Multichoice at 021 508 2222 to synchronise your decoder, or you can clear the error yourself by dialling *120*68584# and following the prompts on your phone, yo can also chat to DSTV on WhatsApp on 060 060 3788 or you can request the signal on DSTV Self Service Portal at https://www.dstv.co.za/self-service/

How To Fix

No signal can be caused by bad weather or a problem with your satellite dish installation. If there is bad weather, you can wait for the weather to clear up. If your DStv signal is still missing after the storm has passed, you can contact Cape Direct Connect on 082 233 1115 for a hassle free experience to check your cables and connections and alignment of your dish and LNB.

How To Fix

Using your dstv remote control, press TV, you wil have a menu showing different bouquets, navigate to the right dstv bouquet you are paying for. If this fails then contact Multichoice at 021 508 2222 or you can clear the error yourself by dialling *120*68584# and following the prompts on your phone, yo can also chat to DSTV on WhatsApp on 060 060 3788 or you can request the signal on DSTV Self Service Portal at https://www.dstv.co.za/self-service/

The golden rule is to switch off the plugs once power goes off. This ensures that in the event there is a surge when power goes back on, your electrical appliances including your DSTV Decoder will not be damaged as a result. Now on the other hand if you are already experiencing problems with your decoder after load shedding, below we have step by step guides on how you restore your DSTV decoder to the state it was in before the load shedding.

If the steps above did not fix the problem, then I would advise you to take your decoder to Multichoice to be tested. If your decoder is not the problem you can give us a call and we can send out one of our technicians to restore your signal

If the steps above did not fix the problem, then I would advise you to take your decoder to Multichoice to be tested, if your decoder is insured then you will get it replaced free of charge by Multichoice. On the other hand, If your decoder is not insured and you have concluded that the problem issue is not the decoder, you can give us a call on 082 233 1115 and we can send out one of our DSTV technicians to restore your lost signal, or replace your DSTV decoder

Upon arriving at the residence, we did our analysis to figure out why the user was having signal issues with their DSTV. One of our Accredited DSTV Technicians saw that the LNB had busted opened. Now all we can do is speculate on how it opened like this but most of the causes are weather related such as lightning, prolonged exposure to rain and sun. This is why you see some households have a cut out plastic bottle covering their LNB.

We replaced the LNB with a new one and signal was restored immediately. We also checked the strength of brackets which hold the dish in place and saw that they needed to be tightened up. It took our DSTV Technicians about 30 minutes to fix the signal problem.

If you have signal problems with your DSTV that you need help with, Call us on 082 233 1115 or you can click on the whatsapp icon on the right hand side of the screen to send us a quick message.

• DSTV Single View Installation
• DSTV Relocation
• DSTV Triple View Installation
• Communal DSTV Installation
• DSTV Over Fibre Installation
• OVHD Installation & Repairs
• TopTV Installation
• DSTV Repairs
• DSTV Signal Issues
• OVHD Repairs
• OVHD Signal Issues
• TopTV Repairs
• TopTV Signal Issues
• CCTV Installation

Get In Touch With Us Now

If you are having signal problems with your DSTV in khayelitsha, Cape Direct Connect offers a 24/7 DSTV Installation and Repairs in Khayelitsha. Whatever the problem might be that you are having with your DSTV, we are here and ready to come and sort it out for you. 

We have made it easy for you to contact us, simply click on the whatsapp icon on the right corner to chat to us about your dstv problem on whatsapp or if you prefer to talk to us then call our 24 hour DSTV Installation and Repairs Helpline on 0822331115.

Users who do not have a decoder, we have different packages to suit your DSTV installation needs. Below we have listed the different DSTV Installation packages that we offer

We cater for residential and commercial DSTV Triple View installation needs. If on the other hand you need Cape Direct Connect to provide a compatible decoder with the installation in Stellenbosch, then below we have packages you can choose from.

In areas with Fibre, you can take advantage of DSTV Over Fibre Installation. In 2017 Multichoice unveiled DSTV Over Fibre  system aimed at communal complexes and apartments mainly whereby there is a single dish to receive the signal which then sends that signal to separate homes using an existing Fibre Optic Line without impacting the download speeds of the fibre line. It is very important to note that the DSTV Over Fibre service is currently available to users who have the DSTV Explora Decoders & Single View HD Decoders. 

Did you know that if you have a DSTV Premium Subscription, you also get the Showmax Streaming Service Included and you can make use of DSTV’s CatchUp service. Users on other packages who have compatible decoders can still sign up for a 14 Day Free Showmax Trial. We have made it easy for you to contact us, simply click on the whatsapp icon on the right corner to chat to us about your dstv problem on whatsapp or if you prefer to talk to us then call our 24 hour DSTV Installation and Repairs Helpline on 0822331115.

After having a long day at work and all you want to do is relax and watch TV only to be faced with the SIGNAL NOT FOUND E48-32 Error message, or maybe it’s the weekend and the kids wake you telling you that the TV is broken and when you finally drag yourself out of bed to see what they are talking about, you are greeted with a floating message on your TV saying SIGNAL NOT FOUND. Or maybe yours is the case whereby you can view certain dstv channels during the day, but when you try to watch those same channels at night you get E48-32 Error message. Whatever your situation is, we have a solution on how to fix your Signal Strength on DSTV

In this article, I will be talking about the root causes as to why you are not getting any signal on your DSTV decoder. This is an error message that you get on certain decoders and depending on the various factors which has caused the DSTV E48-32 Error Message, it could either be temporary due to rain or permanent due to a faulty connection caused by an unqualified DSTV installer. Whatever the reasons may be, we are here to help you so that you can enjoy uninterrupted viewing on your DSTV decoder without having signal problems again.

Yours might be a case that others might find hard to believe whereby you are able to view certain channels all day but at night you get the E48-32 Error message. Even confusing you as well, and you try to read up online in forums to find out what the root cause maybe because anyone who has ever dealt with the DSTV technical team knows how it is a nightmare as no one seems to have a solution for your problem.
So what causes this problem you might ask, well there are a host of issues to go through however it all boils down to human error, nature or old equipment.

Human Error Causing E48-32 Error On DSTV

Even an accredited DSTV installer is bound to make mistakes. One can argue that they had a professional DSTV company come and install their DSTV satellite dish and decoder. One of the most common human error which causes signal loss on DSTV decoders at night is that because content is reflected

As we all play our part in reducing the impact of global warming by protecting the plants that we have, in the event that these plants overgrow they will impact the quality of the signal that you receive.

To check and see if the E48-32 Error Message is being caused by overgrown plants, all you need to do is to check if there are any plants obstructing your DSTV satellite dish. If that is the case then in some cases clearing the plants will fix this problem. However there have been cases whereby after clearing the plant growth which caused your DSTV decoder to lose signal and display the E48-32 Error message then it means your DSTV satellite dish needs to be realigned and configured as it might have been moved by the plant growth.

In the event that you can’t have the overgrown plants cut down or moved, the other solution will be to have your DSTV satellite dish moved to another position which will be free from obstructions. There have been cases as well when the plant growth has caused damage to the LNB thus requiring a new LNB to be replaced. If you had plant growth obstructing your DSTV satellite dish and you have cleared the obstruction but you are still experiencing signal problems? 

We are available 24 hours a Day 7 Days a week. We have qualified DSTV technicians on call waiting to assist you. Call us now and we will come and fix your signal issues on DSTV.

If your dstv signal issues started because of a newly constructed building. Your best solution is to move the decoder to a new position where it won’t be obstructed by the building. 

If you need assistance in moving your satellite to a new position, then get in touch with us as we are available 24/7 to assist you

Getting someone who is not qualified to install satellite dishes can leave you with more headaches. The E48-32 DSTV Error Message can be as a result of poor workmanship. So how can you tell if you are having this problem because the previous DSTV installer took you for a ride? Below we have listed things you can look at to determine if you are having DSTV signal problems due to unscrupulous DSTV installer.

If your LNB is not set properly, it will cause the dish to get low signal quality. There is a unit called Bit Error Rate (BER), the higher the BER is, the poor your signal strength is. BER is measured by sophisticated equipment which we have. Some so called DSTV installers do not have the right equipment to measure all the variables to ensure uninterrupted viewing experience. The LNB on a DSTV satellite dish needs to be set at a specific angle. 

A skew LNB on your DSTV decoder can cause an issue whereby you are able to view certain channels but can’t access certain channels which are part of your DSTV subscription. There have also been recorded cases whereby one can access certain channels at certain hours but you start having DSTV signal issues?  This can be as a result of a skew DSTV Satellite Dish LNB. Lucky for you, we have a team of highly specialized DSTV technicians 24/7 covering Cape Town and the whole of the Western Cape. We guarantee you the peace of mind of never having your DSTV experience interrupted by signal issues. 

In the next insert, we will continue on from where we have left on. Remember that we are available 24 hours a day 7 days a week and we serve Cape Town and the whole of Western Cape with any and all of your DSTV Installation and DSTV Signal problems.